Posts tagged refunds
The Why behind my refund policy, and how small acts of kindness can mean so much.

50% of people don’t even open the digital product they purchased. We want mindful folks who really want to be involved with the product offering. And, refunds are exposing in the digital world. It's not like returning a chair that the retailer can re-sell… people HAVE the stuff in their possession and could spread it around if they wanted to. THAT SAID… KINDNESS trumps policy every time.

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