Posts in For Fire Starters
Everyone on #TeamD takes these personality tests

One of our best investments of time is in understanding each other: what our strengths and talents are, how we show love + appreciation, and how we respond to stress. We’re working to be even more thoughtful and diligent around these practices in our culture, but we’ve got some great tools in hand.

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The Why behind my refund policy, and how small acts of kindness can mean so much.

50% of people don’t even open the digital product they purchased. We want mindful folks who really want to be involved with the product offering. And, refunds are exposing in the digital world. It's not like returning a chair that the retailer can re-sell… people HAVE the stuff in their possession and could spread it around if they wanted to. THAT SAID… KINDNESS trumps policy every time.

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A What’s Hot / What’s Not list for your business or career

If you want to get awesome results, you’ve got to get real about what's currently not-so-awesome. In the Desire Map process you begin by going through a gratitude exercise, followed by a dissatisfaction review. It’s the whole picture, with a ton of love and no-sugar coating. In our business, we just started doing a What’s Hot/What's Not check-in. Our Chief of Staff & People Potential, Steph Corker, officially kicked this off on our last big check-in.

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